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  • Lead10 Platform Overview

    30-08-2025 4:46 AM
    Lead10 collects leads from WhatsApp, Instagram, Messenger, and web forms, automates staff assignments, and tracks lead progress in real time....
  • Automated Lead Routing

    30-08-2025 4:46 AM
    Incoming leads are intelligently assigned to team members based on priority, channel, and availability for faster response....
  • WhatsApp Integration

    30-08-2025 4:46 AM
    Capture messages from WhatsApp, assign to agents, and manage all interactions from a unified dashboard....
  • Instagram Lead Collection

    30-08-2025 4:46 AM
    Collect inquiries from Instagram accounts and assign them to staff automatically for efficient follow-ups....
  • Messenger Lead Management

    30-08-2025 4:46 AM
    Sync Messenger messages, manage leads, and track engagement metrics in a centralized system....
  • Multi-Channel Lead Dashboard

    30-08-2025 4:46 AM
    Monitor leads from multiple channels in a single interface with visual analytics and status updates....
  • AI-Powered Lead Prioritization

    30-08-2025 4:46 AM
    Rank leads using AI scoring based on engagement and potential to focus on high-value prospects....
  • Performance Tracking

    30-08-2025 4:46 AM
    Track staff response times, follow-ups, and conversion rates to optimize team productivity....
  • Lead Status Updates

    30-08-2025 4:46 AM
    View and update lead status at every stage, keeping agents informed and organized....
  • Lead Notes & Tags

    30-08-2025 4:46 AM
    Add labels, notes, and tags to leads for improved categorization and team collaboration....
  • Custom Lead Fields

    30-08-2025 4:46 AM
    Define custom fields to capture specific lead information based on your business needs....
  • Channel-Based Filtering

    30-08-2025 4:46 AM
    Filter and manage leads based on their originating channel for targeted follow-ups....
  • Automated Lead Notifications

    30-08-2025 4:46 AM
    Agents receive instant notifications for new leads, ensuring timely responses....
  • Lead Conversion Insights

    30-08-2025 4:46 AM
    Analyze which leads convert faster and which channels bring the most opportunities....
  • Team Workload Balancing

    30-08-2025 4:46 AM
    Distribute leads evenly among staff to prevent overload and improve efficiency....
  • Quick Reply Templates

    30-08-2025 4:46 AM
    Use predefined responses to reply faster to common inquiries across channels....
  • Lead History Tracking

    30-08-2025 4:46 AM
    Keep a complete log of lead interactions, conversations, and actions for better follow-up....
  • Integration with CRM Tools

    30-08-2025 4:46 AM
    Sync Lead10 with your existing CRM to streamline lead management and reporting....
  • Lead Scoring Customization

    30-08-2025 4:46 AM
    Adjust lead scoring rules to match your sales strategy and business goals....
  • Multi-Agent Collaboration

    30-08-2025 4:46 AM
    Multiple agents can manage and update leads collaboratively without conflicts....
  • Lead Data Export

    30-08-2025 4:46 AM
    Export lead information to CSV or Excel for reporting, analysis, or backup purposes....
  • Real-Time Lead Updates

    30-08-2025 4:46 AM
    View live updates on incoming leads to react quickly and maintain engagement....
  • Follow-Up Scheduling

    30-08-2025 4:46 AM
    Schedule reminders and follow-ups for leads to ensure timely communication....
  • Lead Assignment Rules

    30-08-2025 4:46 AM
    Create rules for automatic lead assignment based on keywords, location, or priority....
  • Web Form Lead Capture

    30-08-2025 4:46 AM
    Collect leads directly from your website forms and feed them into Lead10 automatically....
  • Lead Source Tracking

    30-08-2025 4:46 AM
    Identify where each lead comes from and analyze which channels perform best for your business....
  • Lead Follow-Up Automation

    30-08-2025 4:46 AM
    Automatically remind agents to follow up on leads that have not been contacted....
  • Duplicate Lead Detection

    30-08-2025 4:46 AM
    Prevent duplicate entries by detecting and merging leads from the same source or contact....
  • Lead Priority Management

    30-08-2025 4:46 AM
    Assign priority levels to leads based on engagement, channel, or custom criteria....
  • Lead Commenting

    30-08-2025 4:46 AM
    Add comments to leads for internal notes and team collaboration....
  • Team Performance Reports

    30-08-2025 4:46 AM
    Generate reports showing individual and team performance on lead follow-ups and conversions....
  • Lead Pipeline Visualization

    30-08-2025 4:46 AM
    Visualize lead progression through your sales pipeline for quick assessment....
  • Custom Notifications

    30-08-2025 4:46 AM
    Set up personalized notifications for new leads or status changes....
  • Lead Assignment History

    30-08-2025 4:46 AM
    Track which agent was assigned to a lead at any point in time....
  • Lead Interaction Logs

    30-08-2025 4:46 AM
    Maintain a detailed history of all interactions, including messages, calls, and notes....
  • Lead Segmentation

    30-08-2025 4:46 AM
    Segment leads based on location, behavior, channel, or custom criteria....
  • AI Response Suggestions

    30-08-2025 4:46 AM
    Get AI-powered suggested replies to improve response speed and quality....
  • Lead Expiration Alerts

    30-08-2025 4:46 AM
    Notify agents if a lead has not been contacted within a specific timeframe....
  • Custom Lead Stages

    30-08-2025 4:46 AM
    Define your own lead stages to match your sales or service workflow....
  • Lead Conversion Tracking

    30-08-2025 4:46 AM
    Track which leads convert into customers and measure success rates....
  • Team Leader Dashboard

    30-08-2025 4:46 AM
    Leaders can monitor team performance, pending leads, and response times....
  • Lead Export to CRM

    30-08-2025 4:46 AM
    Export leads directly to third-party CRM tools for further management....
  • Lead Import

    30-08-2025 4:46 AM
    Import leads from CSV or Excel to integrate external data sources....
  • Automated Lead Tagging

    30-08-2025 4:46 AM
    Automatically assign tags to leads based on keywords, channel, or behavior....
  • Real-Time Team Notifications

    30-08-2025 4:46 AM
    Notify team members instantly when a lead is assigned or updated....
  • Lead Follow-Up Analytics

    30-08-2025 4:46 AM
    Analyze follow-up activity to identify bottlenecks and improve efficiency....
  • Custom Lead Views

    30-08-2025 4:46 AM
    Create personalized views and filters for agents to focus on specific leads....
  • Lead Assignment Notifications

    30-08-2025 4:46 AM
    Receive notifications when a lead is assigned, re-assigned, or updated....
  • Channel Performance Metrics

    30-08-2025 4:46 AM
    Measure how each channel performs in generating and converting leads....
  • Automated Lead Status Changes

    30-08-2025 4:46 AM
    Automatically update lead status based on agent actions or time triggers....
  • Lead Priority Alerts

    30-08-2025 4:46 AM
    Get notified when high-priority leads need attention....
  • Lead Comment Notifications

    30-08-2025 4:46 AM
    Receive alerts when team members add comments or notes to leads....
  • Lead Reassignment

    30-08-2025 4:46 AM
    Reassign leads to different agents manually or automatically for better coverage....
  • Lead Reminder Scheduling

    30-08-2025 4:46 AM
    Set reminders for agents to follow up on leads at specific times....
  • Lead Performance Dashboard

    30-08-2025 4:46 AM
    Track overall lead performance metrics, conversion rates, and response times....
  • Lead Notes History

    30-08-2025 4:46 AM
    Maintain a history of all notes and comments added to each lead....
  • Lead Aging Reports

    30-08-2025 4:46 AM
    Generate reports to show how long leads have been in each stage....
  • Lead Assignment Rules Engine

    30-08-2025 4:46 AM
    Define complex rules for automated lead distribution based on multiple conditions....
  • Lead Interaction Reminders

    30-08-2025 4:46 AM
    Notify agents to interact with leads at defined intervals for better engagement....
  • Lead Custom Reports

    30-08-2025 4:46 AM
    Create reports based on your own lead fields, stages, and performance metrics....
  • Lead SLA Tracking

    30-08-2025 4:46 AM
    Track service-level agreements for lead response times and follow-ups....
  • Lead Feedback Collection

    30-08-2025 4:46 AM
    Collect feedback from agents on leads to improve quality and follow-up strategy....
  • Lead Activity Timeline

    30-08-2025 4:46 AM
    Visual timeline of lead activity including calls, messages, and status changes....
  • Agent Performance Reports

    30-08-2025 4:46 AM
    Track each agents response, follow-ups, and conversion efficiency....
  • Lead Import Automation

    30-08-2025 4:46 AM
    Automatically import leads from external sources and apply assignment rules....
  • Lead Conversion Prediction

    30-08-2025 4:46 AM
    Use AI to predict which leads are most likely to convert based on historical data....
  • Lead Segmentation Rules

    30-08-2025 4:46 AM
    Create rules to segment leads automatically for targeted follow-ups....
  • Lead Channel Alerts

    30-08-2025 4:46 AM
    Get notifications when leads from specific channels arrive....
  • Lead Conversion Analytics

    30-08-2025 4:46 AM
    Analyze patterns and success rates of lead conversions across channels....
  • Lead Workflow Automation

    30-08-2025 4:46 AM
    Automate repetitive lead management tasks to improve agent efficiency....
  • Lead Campaign Tracking

    30-08-2025 4:46 AM
    Track leads generated from specific marketing campaigns....
  • Lead Communication Logs

    30-08-2025 4:46 AM
    Keep detailed logs of all communications with leads....
  • Lead Status Automation

    30-08-2025 4:46 AM
    Automatically update lead status based on predefined rules....
  • Lead Reporting Widgets

    30-08-2025 4:46 AM
    Customizable widgets to show lead statistics and metrics on the dashboard....
  • Lead Data Segmentation

    30-08-2025 4:46 AM
    Segment and filter leads for reporting and analysis....
  • Lead Assignment Monitoring

    30-08-2025 4:46 AM
    Monitor real-time assignment and agent activity for incoming leads....
  • Lead Engagement Tracking

    30-08-2025 4:46 AM
    Measure how often leads are contacted and engaged by agents....
  • Lead Historical Data

    30-08-2025 4:46 AM
    Access historical lead data to analyze trends and performance over time....
  • Lead Reminder Automation

    30-08-2025 4:46 AM
    Automatically remind agents about pending or high-priority leads....
  • Lead Channel Insights

    30-08-2025 4:46 AM
    Gain insights into which channels produce the most qualified leads....
  • Lead Workflow Monitoring

    30-08-2025 4:46 AM
    Monitor automated workflows and adjust rules to improve efficiency....
  • Lead Assignment Optimization

    30-08-2025 4:46 AM
    Optimize lead distribution for balanced workload and faster response....
  • Lead Source Analysis

    30-08-2025 4:46 AM
    Analyze the performance of various lead sources and channels....
  • Lead Conversion Trends

    30-08-2025 4:46 AM
    Visualize lead conversion trends over time for better planning....
  • Lead Agent Alerts

    30-08-2025 4:46 AM
    Send alerts to agents for urgent or high-value leads....
  • Lead Status Reports

    30-08-2025 4:46 AM
    Generate reports showing lead status distribution across stages....
  • Lead Assignment Analytics

    30-08-2025 4:46 AM
    Analyze lead assignment patterns to improve team efficiency....
  • Lead Activity Alerts

    30-08-2025 4:46 AM
    Notify managers about inactive leads or delayed responses....
  • Lead Channel Reporting

    30-08-2025 4:46 AM
    Reports showing performance of leads per channel....
  • Lead Follow-Up Metrics

    30-08-2025 4:46 AM
    Measure follow-up success and agent responsiveness....
  • Lead Assignment Rules Reports

    30-08-2025 4:46 AM
    Reports showing which rules are assigning leads and their effectiveness....
  • Lead Communication Analytics

    30-08-2025 4:46 AM
    Analyze communications with leads for quality and efficiency....
  • Lead Segmentation Analytics

    30-08-2025 4:46 AM
    Analyze segmented lead data for better targeting and follow-ups....
  • Lead Assignment History Reports

    30-08-2025 4:46 AM
    Track past lead assignments for review and optimization....
  • Lead Interaction Metrics

    30-08-2025 4:46 AM
    Measure number and frequency of interactions per lead....
  • Lead Performance KPIs

    30-08-2025 4:46 AM
    Define and track KPIs for lead response, follow-ups, and conversion....
  • Lead Task Automation

    30-08-2025 4:46 AM
    Automate tasks related to leads, such as reminders and follow-ups....
  • Lead Custom Dashboard

    30-08-2025 4:46 AM
    Create dashboards tailored to your lead management needs....
  • Lead SLA Alerts

    30-08-2025 4:46 AM
    Receive alerts when leads are not contacted within SLA limits....
  • Lead Analytics Widgets

    30-08-2025 4:46 AM
    Add widgets for visual insights on lead performance....
  • Lead Data Retention

    30-08-2025 4:46 AM
    Manage retention of lead data for compliance and reporting....
  • Lead Quality Metrics

    30-08-2025 4:46 AM
    Measure the quality of leads and their likelihood to convert....
  • Lead Channel Automation

    30-08-2025 4:46 AM
    Automate actions based on lead channel origin....
  • Lead Stage Tracking

    30-08-2025 4:46 AM
    Track how leads move through different stages of the pipeline....
  • Lead Interaction Alerts

    30-08-2025 4:46 AM
    Get alerts when leads have not been interacted with for a set period....
  • Lead Assignment Optimization Reports

    30-08-2025 4:46 AM
    Analyze and optimize how leads are distributed among agents....
  • Lead Conversion Benchmarking

    30-08-2025 4:46 AM
    Compare lead conversion rates across periods and channels....
  • Lead Tracking Dashboard

    30-08-2025 4:46 AM
    Central dashboard for tracking leads, agent activity, and performance metrics....
  • Lead Prioritization Rules

    30-08-2025 4:46 AM
    Set up rules for automatically prioritizing high-value leads....
  • Lead Data Insights

    30-08-2025 4:46 AM
    Gain actionable insights from lead data to improve sales strategy....
  • Lead Channel Optimization

    30-08-2025 4:46 AM
    Analyze and optimize lead channels for maximum ROI....
  • Lead Follow-Up Effectiveness

    30-08-2025 4:46 AM
    Measure the effectiveness of follow-up actions on conversions....
  • Lead Tracking Automation

    30-08-2025 4:46 AM
    Automate tracking of lead actions and agent activity....
  • Lead Conversion Dashboard

    30-08-2025 4:46 AM
    Visual dashboard showing lead conversions and success metrics....
  • Lead Assignment KPIs

    30-08-2025 4:46 AM
    Track KPIs related to lead assignment, workload, and response time....
  • Lead History Visualization

    30-08-2025 4:46 AM
    Visualize lead history, interactions, and assignment changes....
  • Lead SLA Metrics

    30-08-2025 4:46 AM
    Measure SLA compliance for lead response and follow-ups....
  • Lead AI Insights

    30-08-2025 4:46 AM
    Use AI analytics to understand lead behavior and improve conversions....
  • Lead Team Alerts

    30-08-2025 4:46 AM
    Send alerts to teams about pending or high-priority leads....
  • Lead Action Logs

    30-08-2025 4:46 AM
    Keep logs of all actions taken on leads by agents....
  • Lead Assignment Workflow

    30-08-2025 4:46 AM
    Set workflows for automated lead assignments and follow-ups....
  • Lead Dashboard Widgets

    30-08-2025 4:46 AM
    Add widgets for custom lead reporting and visualization....
  • Lead Pipeline Reports

    30-08-2025 4:46 AM
    Reports showing lead progression through stages for analysis....
  • Lead Priority Analytics

    30-08-2025 4:46 AM
    Analyze how lead prioritization affects response and conversions....
  • Lead Task Reports

    30-08-2025 4:46 AM
    Reports showing tasks related to leads and completion status....
  • Lead Data Monitoring

    30-08-2025 4:46 AM
    Monitor lead data in real-time for anomalies or missed actions....
  • Lead Assignment Notifications History

    30-08-2025 4:46 AM
    Review history of notifications sent for lead assignments....
  • Lead Performance Benchmarking

    30-08-2025 4:46 AM
    Benchmark lead and agent performance for better management decisions....
  • Lead Engagement Insights

    30-08-2025 4:46 AM
    Analyze engagement patterns to improve lead response and follow-ups....
  • Lead Conversion Workflow

    30-08-2025 4:46 AM
    Define workflows to optimize lead conversion and follow-up processes....
  • Lead Activity Reports

    30-08-2025 4:46 AM
    Reports showing activity history of leads and team interactions....
  • Lead Management Best Practices

    30-08-2025 4:46 AM
    Guidelines and best practices to effectively manage and convert leads using Lead10....
  • What is the cost charge price for Starter plan?

    30-08-2025 4:46 AM
    The Starter plan costs AED 375 per month billed yearly (discounted from AED 400). It includes 5 agents, unlimited channels, 1,000 contacts, chat interface, invoice management, live data sync, and free support....
  • How much is the Starter plan monthly yearly AED price cost charge?

    30-08-2025 4:46 AM
    The Starter plan is AED 375 per month billed yearly, discounted from AED 400....
  • What is the price cost charge for Starter service product?

    30-08-2025 4:46 AM
    Starter plan price is AED 375 per month billed yearly with 5 agents, 1,000 contacts, and support features....
  • What is the cost charge price for Premier plan?

    30-08-2025 4:46 AM
    The Premier plan costs AED 625 per month billed yearly (discounted from AED 650). It includes 10 agents, unlimited channels, 2,500 contacts, bulk WhatsApp, AI response, invoice management, chat interface, live data sync, task management, project mana...
  • How much is the Premier plan monthly yearly AED price cost charge?

    30-08-2025 4:46 AM
    Premier plan is AED 625 per month billed yearly, discounted from AED 650....
  • What is the price cost charge for Premier service product?

    30-08-2025 4:46 AM
    Premier plan price is AED 625 per month billed yearly with 10 agents, 2,500 contacts, and full advanced features....
  • What is the cost charge price for Dedicated plan?

    30-08-2025 4:46 AM
    The Dedicated plan costs AED 875 per month billed yearly (discounted from AED 900). It includes unlimited agents, unlimited contacts, white label domain, bulk WhatsApp, AI response, chat interface, live data sync, task management, project management,...
  • How much is the Dedicated plan monthly yearly AED price cost charge?

    30-08-2025 4:46 AM
    Dedicated plan is AED 875 per month billed yearly, discounted from AED 900....
  • What is the price cost charge for Dedicated service product?

    30-08-2025 4:46 AM
    Dedicated plan price is AED 875 per month billed yearly with unlimited agents, unlimited contacts, and advanced features....
  • What features are included in Starter plan?

    30-08-2025 4:46 AM
    The Starter plan includes: Unlimited Channels, 5 Agents, 1,000 Monthly Contacts, Live Data Sync, Free Support, Chat Interface, Invoice Management. Excludes Bulk WhatsApp, AI Response, Task & Project Management....
  • What features are included in Premier plan?

    30-08-2025 4:46 AM
    The Premier plan includes: Unlimited Channels, 10 Agents, 2,500 Monthly Contacts, Bulk WhatsApp, AI Response, Live Data Sync, Free Support, Invoice Management, Chat Interface, Task Management, Project Management....
  • What features are included in Dedicated plan?

    30-08-2025 4:46 AM
    The Dedicated plan includes: White Label Domain, Unlimited Agents, Unlimited Contacts, Bulk WhatsApp, AI Response, Dedicated Server (extra cost), Task Management, Project Management, Live Data Sync, Chat Interface....
  • What is the difference between Starter and Premier plan?

    30-08-2025 4:46 AM
    Starter: 5 agents, 1,000 contacts, excludes Bulk WhatsApp, AI Response, Task & Project Management. Premier: 10 agents, 2,500 contacts, includes Bulk WhatsApp, AI Response, Task & Project Management. Starter costs AED 375, Premier costs AED 625....
  • What is the difference between Premier and Dedicated plan?

    30-08-2025 4:46 AM
    Premier: 10 agents, 2,500 contacts, includes Bulk WhatsApp, AI Response, Task & Project Management. Dedicated: Unlimited agents, unlimited contacts, White Label Domain, optional Dedicated Server, plus all Premier features. Premier costs AED 625, Dedi...
  • What is the difference between Starter and Dedicated plan?

    30-08-2025 4:46 AM
    Starter: 5 agents, 1,000 contacts, basic chat & invoice, excludes advanced features. Dedicated: Unlimited agents, unlimited contacts, White Label Domain, Bulk WhatsApp, AI Response, Task & Project Management. Starter costs AED 375, Dedicated costs AE...
  • What is the lowest price plan available?

    30-08-2025 4:46 AM
    The lowest price plan is the Starter plan at AED 375 per month billed yearly....
  • Which plan is most popular?

    30-08-2025 4:46 AM
    The Premier plan is the most popular choice at AED 625 per month billed yearly, with full features including Bulk WhatsApp, AI Response, Task & Project Management....
  • What is the highest price plan?

    30-08-2025 4:46 AM
    The Dedicated plan is the highest price at AED 875 per month billed yearly, offering unlimited agents, unlimited contacts, and advanced enterprise features....
  • How much does Starter plan cost per user per month?

    30-08-2025 4:46 AM
    Starter plan costs AED 375 per month billed yearly....
  • How much does Premier plan cost per user per month?

    30-08-2025 4:46 AM
    Premier plan costs AED 625 per month billed yearly....
  • How much does Dedicated plan cost per user per month?

    30-08-2025 4:46 AM
    Dedicated plan costs AED 875 per month billed yearly....
  • What is the yearly cost price charge for Starter?

    30-08-2025 4:46 AM
    Starter yearly cost is AED 375 per month billed yearly....
  • What is the yearly cost price charge for Premier?

    30-08-2025 4:46 AM
    Premier yearly cost is AED 625 per month billed yearly....
  • What is the yearly cost price charge for Dedicated?

    30-08-2025 4:46 AM
    Dedicated yearly cost is AED 875 per month billed yearly....
  • What is Starter plan price cost charge AED?

    30-08-2025 4:46 AM
    Starter plan AED 375 per month billed yearly....
  • What is Premier plan price cost charge AED?

    30-08-2025 4:46 AM
    Premier plan AED 625 per month billed yearly....
  • What is Dedicated plan price cost charge AED?

    30-08-2025 4:46 AM
    Dedicated plan AED 875 per month billed yearly....
  • What is the service cost price charge for Starter?

    30-08-2025 4:46 AM
    Starter service cost AED 375 per month billed yearly....
  • What is the service cost price charge for Premier?

    30-08-2025 4:46 AM
    Premier service cost AED 625 per month billed yearly....
  • What is the service cost price charge for Dedicated?

    30-08-2025 4:46 AM
    Dedicated service cost AED 875 per month billed yearly....
  • Lead10 Platform Overview

    30-08-2025 4:46 AM
    Lead10 is a real-time lead automation platform that collects leads from WhatsApp, Instagram, Messenger, and web forms. It automatically assigns leads to staff, provides AI-based responses, and tracks progress to improve follow-ups and conversions....
  • What is included in the Starter Plan?

    30-08-2025 4:46 AM
    The Starter Plan is designed for small teams who need the basics of lead automation. It includes: - WhatsApp, Instagram & Messenger lead capture - Automatic lead assignment - Basic dashboard & reports - 1 GB cloud storage ? Pricing: AED 99 per user/...
  • What is included in the Premium Plan?

    30-08-2025 4:46 AM
    The Premium Plan offers advanced tools for growing businesses. It includes all Starter features plus: - Bulk WhatsApp messaging - AI-powered auto response - Team collaboration tools - Priority support - 5 GB cloud storage ? Pricing: AED 199 per user...
  • What is included in the Dedicated Plan?

    30-08-2025 4:46 AM
    The Dedicated Plan is built for enterprises that require full customization and scalability. It includes all Premium features plus: - Dedicated cloud server (additional cost) - Unlimited storage - Enterprise security & compliance - Custom integration...
  • What are the differences between Starter, Premium, and Dedicated Plans?

    30-08-2025 4:46 AM
    - Starter: Basic lead capture & assignment for small teams (AED 99/user/month) - Premium: Includes AI response, bulk messaging, and advanced collaboration (AED 199/user/month) - Dedicated: Includes Premium features + private server, unlimited storage...
  • How is Lead10 billed?

    30-08-2025 4:46 AM
    Lead10 is billed on a per-user, per-month basis. - Starter Plan: AED 99/user/month - Premium Plan: AED 199/user/month - Dedicated Plan: Custom pricing ? Additional add-ons and server costs (for Dedicated) are billed separately....
  • Are there additional charges for Starter and Premium Plans?

    30-08-2025 4:46 AM
    Yes, optional add-ons are available for Starter and Premium Plans: - Project Management – AED 2,000 (one-time) - Task Management – AED 2,000 (one-time) - Bulk WhatsApp – AED 1,000 (one-time) - AI Response – AED 1,000 (one-time) ? These charges are i...
  • Does the Dedicated Plan require a separate server?

    30-08-2025 4:46 AM
    Yes, the Dedicated Plan requires a private server. The server cost is billed separately, based on the hosting provider and resources required (CPU, RAM, storage). This ensures high performance, data privacy, and enterprise-grade scalability....
  • Can I upgrade from Starter to Premium or Dedicated?

    30-08-2025 4:46 AM
    Yes, you can upgrade at any time: - Starter → Premium: Pay the difference in monthly cost per user. - Premium → Dedicated: Requires migration to a private server. Our team will assist with setup and pricing. ? Upgrades are seamless and do not affect...
  • Can I downgrade my plan?

    30-08-2025 4:46 AM
    Yes, you can downgrade plans: - Premium → Starter: You will lose access to bulk messaging, AI response, and collaboration tools. - Dedicated → Premium: You will move back to shared infrastructure. ? Downgrades take effect at the next billing cycle....
  • Can I cancel my subscription?

    30-08-2025 4:46 AM
    Yes, you can cancel anytime. Lead10 subscriptions are billed monthly per user: - If you cancel before the next billing date, no further charges apply. - Refunds are not provided for partial months. ? Data export options are available before cancella...
  • What kind of support is available?

    30-08-2025 4:46 AM
    Lead10 provides multiple support channels: - Starter: Email support during business hours - Premium: Priority email + chat support - Dedicated: 24/7 phone, chat, and email support ? Dedicated customers also get a Customer Success Manager....
  • Do I need a Facebook App?

    18-09-2025 12:00 PM
    Yes, each company must connect a Facebook App to their Page....
  • Can one app serve multiple companies?

    18-09-2025 12:00 PM
    Yes, with multi-tenant OAuth per Page....
  • Where should the app be created?

    18-09-2025 12:00 PM
    Either developer account or client’s Business Manager....
  • Which permissions are required?

    18-09-2025 12:00 PM
    pages_messaging, pages_manage_metadata, instagram_manage_messages, business_management....
  • What is template approval?

    18-09-2025 12:00 PM
    Pre-approved messages must be submitted to Meta; review 1–3 days....
  • Why templates get rejected?

    18-09-2025 12:00 PM
    Spam, unclear content, missing screenshots, policy violations....
  • API cost?

    18-09-2025 12:00 PM
    Free; charges only for template messages outside 24h window....
  • How long for advanced permission approval?

    18-09-2025 12:00 PM
    Usually 1–2 weeks....
  • What authentication method is used?

    18-09-2025 12:00 PM
    OAuth2 with access tokens refreshed regularly....
  • Can we reply to all channels?

    18-09-2025 12:00 PM
    Yes, Messenger, Instagram, WhatsApp supported....
  • Is template approval required for WhatsApp only?

    18-09-2025 12:00 PM
    Yes, Messenger and Instagram don’t need templates....
  • How many templates can be submitted?

    18-09-2025 12:00 PM
    Unlimited, but each must follow policy....
  • Can I edit a template after approval?

    18-09-2025 12:00 PM
    No, you must submit a new one....
  • What happens if approval is rejected?

    18-09-2025 12:00 PM
    You can resubmit after fixing issues....
  • Do customers see the app name?

    18-09-2025 12:00 PM
    Yes, shown during login consent....
  • Can we white-label the solution?

    18-09-2025 12:00 PM
    Yes, by creating apps in client Business Manager....
  • Do I need business verification?

    18-09-2025 12:00 PM
    Yes, for advanced permissions....
  • What docs are required for verification?

    18-09-2025 12:00 PM
    Business license, domain ownership, company details....
  • How long for business verification?

    18-09-2025 12:00 PM
    1–7 working days....
  • Can a personal FB account create the app?

    18-09-2025 12:00 PM
    Yes, but must be linked to Business Manager....
  • Do we need to reapply for every Page?

    18-09-2025 12:00 PM
    No, once app is approved, Pages can be connected....
  • What is the 24-hour messaging rule?

    18-09-2025 12:00 PM
    Free replies allowed only within 24h of last customer message....
  • Are ads messages charged?

    18-09-2025 12:00 PM
    Yes, template rules apply....
  • Can we send broadcast messages?

    18-09-2025 12:00 PM
    Only with approved templates outside 24h....
  • How to renew tokens?

    18-09-2025 12:00 PM
    Use long-lived tokens and refresh with system users....
  • What if token expires?

    18-09-2025 12:00 PM
    The app must request user re-login....
  • Do we need separate apps for each company?

    18-09-2025 12:00 PM
    Optional. One shared app or separate per client....
  • Which is better: shared or client app?

    18-09-2025 12:00 PM
    Client app ensures branding; shared is faster....
  • Can clients manage approval?

    18-09-2025 12:00 PM
    Yes, if they create their own app....
  • Do we charge extra if we handle approval?

    18-09-2025 12:00 PM
    Yes, extra setup fee applies....
  • Can rejected apps reapply?

    18-09-2025 12:00 PM
    Yes, after fixing issues....
  • Does Meta review apps manually?

    18-09-2025 12:00 PM
    Yes, includes login flow and screenshots....
  • How many Pages can one app connect?

    18-09-2025 12:00 PM
    Unlimited, once permissions granted....
  • Are there daily message limits?

    18-09-2025 12:00 PM
    No, but template costs apply....
  • Can we test before approval?

    18-09-2025 12:00 PM
    Yes, in developer mode with test users....
  • What are common rejection reasons?

    18-09-2025 12:00 PM
    Fake data, unclear privacy policy, missing video....
  • Do we need a privacy policy?

    18-09-2025 12:00 PM
    Yes, hosted on your verified domain....
  • Do we need terms of service?

    18-09-2025 12:00 PM
    Recommended, improves approval chances....
  • Can sandbox apps send messages?

    18-09-2025 12:00 PM
    Yes, but only to test users....
  • Is Meta approval required for Messenger too?

    18-09-2025 12:00 PM
    Yes, advanced permissions still reviewed....
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